Privacy Policy

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Effective Date: 6th April 2025

This Privacy Policy outlines how Paytiva Limited ("we", "us", or "our") collects, uses, and protects any information that you provide when using our website.

1. Company Details

• Company Name: Paytiva Limited
   
• Company Number: 16366375
   
• SIC Code: 62020 - Information Technology Consultancy Activities
   
• Registered in: United Kingdom
   

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this Privacy Policy.

2. Information We May Collect

We may collect the following types of information:

• Name and job title
   
• Contact information including email address and phone number
   
• Demographic information such as postcode, preferences, and interests
   
• Technical information such as IP address, browser type, operating system
   
• Other information relevant to customer surveys and/or offers
   

3. How We Use the Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
   
• Improving our products and services
   
• Sending promotional emails about new products, special offers or other information
   
• Customising the website according to your interests
   
• Compliance with legal obligations
   

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information may include:

• Your consent
   
• We have a contractual obligation
   
• We have a legal obligation
   
• We have a legitimate interest
   

5. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

6. Cookies

Our website may use cookies to enhance your experience. You can choose to accept or decline cookies through your browser settings. For more information, please see our Cookie Policy.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
   
• Your right to rectification – You have the right to ask us to rectify information you think is inaccurate.
   
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
   
• Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
   
• Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation.
   

To exercise any of these rights, please contact us at the email below.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, you can contact us at:

Email: info@paytiva.io
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

10. Changes to This Policy 

We may update this Privacy Policy from time to time. All updates will be posted on this page, and where appropriate, notified to you by email.