How We Engage

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Paytiva works selectively with established businesses operating in regulated or institutionally sensitive environments where financial infrastructure must be carefully structured to meet institutional expectations.

Our clients typically have meaningful operating revenue, balance-sheet assets, or institutional backing, and engage with us at a stage where governance, transparency, and operational resilience are increasingly important.

We are best suited to management teams who recognise that institutional engagement is driven by clarity, structure, and process, rather than informal introductions or short-term workarounds. Engagements are advisory-led and undertaken on a structured basis.

Paytiva does not provide financial products, execute transactions, or act as an intermediary. Any engagement is limited to advisory services and is subject to scope and commercial agreement.

Each engagement begins with an initial assessment designed to establish suitability, scope, and context.

During this phase, we focus on:

• Understanding the client’s operating model and commercial objectives
• Identifying relevant regulatory and jurisdictional considerations
• Reviewing existing payments, banking, or financing arrangements
• Assessing complexity, risk factors, and institutional alignment
   

This phase allows both parties to determine whether there is a clear and appropriate basis for further engagement.

Following the initial assessment, we develop a structured advisory approach aligned with the client’s objectives and institutional requirements.

This phase typically includes:

• Defining appropriate financial infrastructure strategies
• Considering institutional risk appetite and governance expectations
• Advising on structural options rather than prescriptive outcomes
• Establishing a clear advisory scope and engagement parameters
   

The objective is to design solutions that are defensible, scalable, and aligned with long-term stability, rather than short-term access.

Where appropriate, Paytiva provides advisory support during implementation, working alongside clients as they engage with relevant financial institutions and counterparties.

Our role during this phase may include:

• Supporting institutional engagement and information preparation
• Advising on process sequencing and documentation considerations
• Acting as a point of coordination from an advisory perspective
• Providing clarity where institutional or regulatory questions arise
   

Paytiva does not provide banking, payment, or financing services directly, and does not act as a counterparty or service provider.

In some cases, clients elect to retain Paytiva on an ongoing advisory basis.

This phase may include:

• Periodic review of financial infrastructure alignment
• Advisory support as the business scales or enters new jurisdictions
• Assistance navigating institutional or regulatory changes
• Continued strategic input where complexity evolves over time
   

Ongoing engagements are structured to support continuity and resilience rather than transactional activity.

Paytiva’s fees reflect the advisory, bespoke, and institutionally aligned nature of our work.

Engagements are not standardised and are priced according to:

• Scope and complexity of the mandate
• Jurisdictional and regulatory considerations
• Duration and intensity of advisory involvement
• Nature of institutional engagement required
   

Fee structures may include:

• Fixed advisory mandates
• Time-based or retainer arrangements
• Success-based components, where appropriate and clearly defined
   

All fees are:

• Agreed in advance
• Documented transparently
• Structured to align with long-term client outcomes

We work selectively with clients where there is clear alignment between regulatory complexity, institutional requirements, and long-term objectives.

This typically includes:

• Clear alignment of commercial and operational objectives
• A genuine need for specialist advisory support
• Commitment to compliant, durable financial infrastructure
   

This selective approach ensures that each engagement receives appropriate focus, senior attention, and institutional care.

Confidentiality is fundamental to Paytiva’s engagement model.

• All enquiries are treated in strict confidence
• Information is shared only on a need-to-know basis
• Sensitive details are requested only when appropriate to the engagement stage
• No client information is disclosed without prior consent
   

We recognise that many of our clients operate in environments where discretion is essential. Our processes and communications are designed accordingly.